Ordering from outside of the US is simple via MyUS.com. MyUS is a freight forwarder that allows you to shop from websites that may not ship internationally.
MyUS will provide you with a US shipping address and handle everything so you can shop as normal.
You will be required to setup an account via https://www.myus.com/
There is no charge for the basic account.
There are different services available for different account levels if you choose to upgrade at some point, but the basic account should be just fine for most customers.
Once you have an account setup you're ready to shop (from any number of US stores)!
You do have a couple options when it comes time to add some hats to your collection though -
- Your best option (which is highly recommended) will be to download the Chrome browser extension right from the MyUS site and shop via your Chrome browser. This option will provide you with one general MyUS shopping cart, and you just shop as you normally would. Simply search for the store you're looking to purchase from, then shop away. Easy!
- Your other option is to shop via MyUS' "Buying Assistant". With the Buying Assistant, you copy the link of the item you're looking to purchase from the store site, paste it into Buying Assistant on MyUS, then enter the required info (size, color, qty, etc). Buying Assistant can be found here: https://shopping.myus.com/buying-assistant/
Once you're done shopping, checkout via your MyUS shopping cart, and MyUS will handle the rest.
All that's left is to sit back, and wait for those new hats!
*We highly recommend purchasing shipping insurance and requesting that MyUS ship in the original Goorin Bros packaging and does not repack your items. Goorin Bros will not be held responsible for damages caused due to repackaging or transit once shipped from a third party (MyUS.com).
For further info on MyUS.com, please refer to their website: https://www.myus.com/how-myus-works/
*Customers are responsible for all additional shipping, duty, tax, and import fees.
*All international sales are final. We currently cannot accept returns on international purchases under any circumstances.
If you have any questions regarding using MyUS.com, please don't hesitate to reach out to our Customer Care Team.
Hours of Customer Care Service:
Email: support@goorin.com
Monday - Friday : 6am - 5pm
Saturday and Sunday : 8am - 3pm
All times are Pacific Standard Time
For futher assistance email support@goorin.com or submit a request here. Customer Service hours:
- Monday - Friday: 6am - 5pm PT
- Saturday, Sunday: 8am - 3pm PT